Administrators, portal staff and report readers
- Open portal sign-in.
- Use a passkey you have already added, or enter the email address that was invited and choose Email me a sign-in link.
- Open the newest email link. A sign-in link lasts 15 minutes and works once.
If your passkey is on another device, choose Use a passkey on another device and follow your browser's instructions. You can add a passkey later in Settings. A reader invited to a shared site also needs to accept that site's invitation.
Operatives, supervisors and building managers
- For your first visit, open the enrolment text from SiteClara on the phone you will use.
- For a return after signing out, open phone sign-in and enter the mobile number your organisation enrolled.
- Open the newest sign-in text in your normal phone browser. Return to your queue or scan or tap the location's tag.
Use the country code beginning + if the number could be read in the wrong country. A sign-in request does not create an assignment: your organisation must enrol you first. Turning SiteClara texts off also stops sign-in texts.
Staff reporters
Open the named invitation your school shared and continue in Safari or Chrome. Add your school email and confirm it using the email you receive. You can report while confirmation is pending, but returning sign-in needs the confirmed address.
If signed out, choose Signed out? Enter your school email at a Staff only tag or on the sign-in page. Use the address you confirmed. Reporters do not receive SiteClara texts.
External contractors
Use the job link the building team sent you. Open it in your phone's normal browser and choose Open the job on this phone. You do not need a portal account or worker enrolment. Keep using that browser when you scan or tap the job's tag.
Have both office and on-site responsibilities?
Use the separate sign-in routes for each. Administrator and supervisor access can belong to the same person, but neither sign-in automatically grants the other.
Current guide: https://siteclara.com/support/sign-in