Guides · South Africa
Guides for cleaning, security and facilities teams in South Africa
Practical help with the checks, records and reports that keep a building running in South Africa, written for the people who do the work and the people who answer for it.
Cleaning 9 guides
CleaningAblution facilities: the legal requirements, and how to keep them cleanWhat the Facilities Regulations, 2004 require of workplace ablution facilities, where the toilet numbers come from, and how to check and record them properly.
CleaningCertificate of acceptability: getting one, and keeping the premises to R638What a certificate of acceptability is under R638, who needs one for a canteen or kiosk, how it is issued, and how to keep the premises to standard.
CleaningCleaning contract: what to put in it, and how to show the service was deliveredWhat a contract cleaning agreement in South Africa should include: scope, specification, standards, Sectoral Determination 1 wages, the 37(2) agreement, evidence.
CleaningCleaning schedule: what to clean at work, how often, and how to show it was doneWhat a workplace cleaning schedule should cover in South Africa, which tasks are daily, weekly or monthly, who does what, and how to show the schedule was kept.
CleaningCleaning supervisor duties: what the role involves, and what good looks likeWhat a cleaning supervisor does in South Africa: the main duties, a typical shift, the OHS Act, managing the team, checking the work and reporting to the client.
CleaningCommercial cleaning checklist: area by area, and how to use it on shiftA cleaning checklist for offices and other workplaces in South Africa, area by area, with the OHS Act duties behind it, how to use it on shift and how to check it.
CleaningHazardous chemical agents: what the 2021 regulations mean for cleaning chemicalsWhat the Regulations for Hazardous Chemical Agents, 2021 require of cleaning chemicals: the assessment, the SDS file, labels, the store, training and records.
CleaningHospital cleaning: what the norms and the national IPC manual expectHospital cleaning in South Africa: the Norms and Standards Regulations, the national IPC manual's schedules, colour coding, terminal cleans and how it is checked.
CleaningHousekeeping in the workplace: what the law requires, and how to keep it upWhat regulation 13H of the General Safety Regulations requires of housekeeping at work in South Africa, how to prevent slips and trips, and how to check it daily.
Security patrols 12 guides
Security patrolsChecking PSIRA registration: how to verify a security company and its officersHow a client checks PSIRA registration: the security company, every officer on site, the letter of good standing, and why section 38(3)(g) makes it the client's job.
Security patrolsControl room operator duties: what the job involves, and what the law expectsWhat a security control room operator does in South Africa: PSIRA registration, alarms and dispatch, the log, CCTV under POPIA and the records behind them.
Security patrolsElectric fence COC: what the law requires, and the daily fence and energiser checks on siteThe electric fence COC under the Electrical Machinery Regulations, 2011: who issues it, when a new one is needed, and the daily fence checks a guard can make.
Security patrolsGuard patrol systems: how they work, what they prove, and how to choose oneHow a guard patrol system records security patrols in South Africa: wands, RFID, NFC, QR and GPS, what PSIRA and POPIA mean for the data, and what to ask.
Security patrolsKey register: issuing, returning and accounting for every key on siteWhat a key register should record in South Africa, how to issue and count keys at a post, and what the PSIRA Code and POPIA mean for the keys and the book.
Security patrolsOccurrence book: what goes in the OB, and how to keep one that stands upThe security occurrence book (OB) in South Africa: what to record each shift, how to write entries, what PSIRA and the OHS Act require, and paper or electronic.
Security patrolsThe PSIRA Code of Conduct: what it requires, and how a client can hold a provider to itThe PSIRA Code of Conduct for Security Service Providers, 2003 for clients and security companies: who it binds, what it requires and how PSIRA enforces it.
Security patrolsPSIRA grades: what grades E to A mean, and which grade a post needsPSIRA grades E to A explained for clients and security providers: where the grades come from, what each covers, which grade a post needs and how to check it.
Security patrolsSecurity officer duties and responsibilities: what the post involves, and how it is checkedSecurity officer duties in South Africa: PSIRA registration, patrols, access control, the OB, incidents, what officers may not do, and how duties are checked.
Security patrolsSecurity report writing: what to record, with examples that stand upHow South African security officers write incident, patrol and shift reports: what each must record, worked examples, and what PSIRA's rules expect.
Security patrolsDuties of a security supervisor: what the role involves, and what PSIRA expectsWhat a security supervisor does in South Africa: the PSIRA Code's duty to supervise, grade B, post visits, the OB, incidents, discipline and the records behind them.
Security patrolsVisitor register: what to record at the gate, and what the law lets you askWhat a visitor register should record in South Africa, what a guard may ask at the gate, and what POPIA says about ID numbers, copies and how long to keep it.
Fire and water checks 9 guides
Fire and water checksEmergency evacuation plans: what goes in one, and how to keep it trueWhat an emergency evacuation plan must contain in South Africa, which by-laws require one, how often it is reviewed and tested, and keeping escape routes usable.
Fire and water checksFire drills: how to plan, run and record an evacuation drillHow often South African by-laws ask for a fire drill, how to plan and time one, what the drill register must record, and how to follow up what it finds.
Fire and water checksFire equipment checklist: the register of everything, and when each item is dueA fire equipment checklist for South Africa: the register of every extinguisher, hose reel, hydrant and installation, service intervals and the record by-laws want.
Fire and water checksFire extinguisher checklist: the routine check between annual servicesA fire extinguisher checklist for South African buildings: what to look at between SANS 1475 services, who checks, how often, and what the record should show.
Fire and water checksFire marshal duties: the daily checks, the job in an evacuation, and the recordWhat a fire marshal does in a South African workplace: the law behind the role, the daily walk round, the job in an evacuation, training and the record.
Fire and water checksLegionella control: the routine checks in a building's water system, and the record that shows themLegionella control in South African buildings: the OHS Act, the HBA Regulations, 2022 and SANS 893, the flushing and temperature checks, and the records to keep.
Fire and water checksSANS 10139: maintaining, testing and recording a fire alarm systemSANS 10139 explained: when the fire detection code applies, how by-laws call it up, the routine tests on site, servicing by a registered person, and the log book.
Fire and water checksSANS 1475: the annual fire extinguisher service, and what the record should showWhat SANS 1475 means for a fire extinguisher service in South Africa: who may do it, how often, the certificate, and how it differs from the monthly check.
Fire and water checksStandby generator checks: the checklist, the law and the logA standby generator checklist for South African buildings: weekly and monthly checks, the test run on load, load shedding, the law, servicing and the generator log.
Premises and facilities management 20 guides
Premises and facilities managementBody corporate maintenance: what the law requires, and how to show it was doneWhat a body corporate must maintain under the Sectional Titles Schemes Management Act, the 10-year plan, the reserve fund, who does the work and the records to keep.
Premises and facilities managementCaretaker duties: what the job involves in South Africa, and how to show it was doneCaretaker duties in South African sectional title schemes, estates, schools, offices and churches: the law behind the job, daily checks, repairs and the record.
Premises and facilities managementFacilities manager duties: what the job covers under South African law, and how to show it is doneA facilities manager's duties in South Africa: the OHS Act duties they carry, contractors, lifts, electrics, fire and ablutions, and the records that show it.
Premises and facilities managementFirst aid box checklist: what the law says goes in the box, and how to keep it that wayA first aid box checklist for South African workplaces: the 18 items in the General Safety Regulations Annexure, first aider numbers, the notice and a monthly check.
Premises and facilities managementHazard identification and risk assessment: how a HIRA is done, and how it stays trueWhat a HIRA is under the OHS Act and its regulations, how to identify hazards and rate risks, who takes part, when to review it, and how rounds keep it honest.
Premises and facilities managementHealth and safety committees: members, meetings and recordsWhen a workplace needs a health and safety committee under section 19 of the OHS Act, who sits on it, how often it meets, and the records it must keep.
Premises and facilities managementHealth and safety representatives: who needs them, and what they doWhen a workplace needs a health and safety representative under section 17 of the OHS Act, how many, how they are designated, and what a SHE rep may do.
Premises and facilities managementIncident reporting and investigation under the OHS ActSection 24 of the OHS Act, the regulation 8 reporting clocks, the Annexure 1 incident register and the seven-day investigation, for cleaning, security and FM teams.
Premises and facilities managementInjury on duty: reporting an IOD under COIDA, and the record the claim rests onInjury on duty (IOD) in South Africa: what COIDA requires, the seven-day W.Cl.2 report, what to record on the day, and how it differs from the OHS Act report.
Premises and facilities managementLadder inspection: what the regulations say, what to check and how to show it was doneLadder inspection in South Africa: the OHS Act and regulation 13A, what to check on each ladder, who inspects, how often, and the record to keep.
Premises and facilities managementManaging agent duties in a sectional title schemeWhat a sectional title managing agent does under the Prescribed Management Rules and the Property Practitioners Act: the agreement, funds, records and maintenance.
Premises and facilities managementNear miss reports: recording the close calls before someone is hurtWhat a near miss is under the OHS Act, what to put in a near miss report, who reports it to whom, and how cleaning, security and FM teams turn reports into fixes.
Premises and facilities managementThe OHS Act: what it asks of cleaning, security and facilities employersThe OHS Act 85 of 1993 in plain terms: employer and employee duties, the sections that matter on site, the key regulations and the records an inspector asks for.
Premises and facilities managementPPE register: what the law requires, what to record and how to keep it honestA PPE register in South Africa: regulation 2 of the General Safety Regulations, what to record for each issue, replacement, checks, and keeping the register honest.
Premises and facilities managementPreventative maintenance for buildings: how to plan it and show it was donePreventative maintenance for South African buildings: the OHS Act duty, the asset register and schedule, lift, electrical and fire tasks, and records that hold up.
Premises and facilities managementSafety file: what goes in it, who keeps it, and how to keep it currentWhat a health and safety file is under the Construction Regulations, 2014, who must keep one, what goes in it, and why clients ask service contractors for one.
Premises and facilities managementThe 16.2 appointment: what the CEO hands over under the OHS Act, and what they keepWhat a 16.2 appointment under the OHS Act 85 of 1993 is, who can hold one, what goes in the letter, and the records that show the duties are being carried out.
Premises and facilities managementSection 37(2) agreement: what the mandatary agreement does, and what it cannot doWhat a section 37(2) mandatary agreement under the OHS Act does and does not do, what goes in one for cleaning and security contracts, and how to show it is kept.
Premises and facilities managementDuties of a trustee in a body corporate: the law, the meetings and the recordWhat a body corporate trustee must do under the Sectional Titles Schemes Management Act and the Prescribed Management Rules, and the records that show it was done.
Premises and facilities managementHealth and safety inspection checklist: what to look at, and what to do nextWhat a workplace health and safety inspection should cover in South Africa, how often, who inspects, and how to record and close findings under the OHS Act.